Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that details on vehicle care for its cars is readily accessible and user-friendly. Cadillac owners enjoy several resources that make it easy to stay on top of their vehicle's care and follow suggested service intervals.



The Cadillac Owner Center is a complete online portal where car drivers can access detailed details about their specific model. After enrolling their vehicle, users can sign in to view a customized dashboard with information on their Cadillac's maintenance schedule, maintenance records, and warranty status. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, owners can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as fluid changes, tire rotations, or brake checks. The app also offers convenient features like remote start, remote locking/unlocking, and the option to book maintenance directly with the preferred Cadillac dealership. For newer models, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard information system that features maintenance alerts and reminders. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to follow the schedule but also provides specifics of each task, making it simpler for owners to understand what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating service and maintenance information to vehicle owners. When drivers visit an authorized dealership for maintenance or repairs, the advisors provides a thorough breakdown of the recommended services, ensuring that owners understand the necessity of each procedure. Additionally, dealerships keep an electronic record of every maintenance appointment, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, watch clips, and tips on how to keep their vehicles in peak condition.



Through a mix of online resources, dealership support, and easy-to-follow resources, Cadillac guarantees that customers are well-informed about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.